"The successes of most jobs are in the mind of the
employee performing the job."

What is alarming about this statement is that while most employers are aware that their employees have a wealth of knowledge and are responsible for the success of the most critical tasks in the business, these same employers are not aware of how easily this knowledge can be lost. That same employee holds the key to the successful transfer of knowledge to the next generation of staff or cross-training. If one key employee is lost for any reason to an organization, the "tribal knowledge" is gone forever.

When we first introduced the concept of documenting a company’s procedures and capturing "tribal knowledge" some of our clients were skeptical and questioned our process. They soon discovered our unique process is comprehensive and non-invasive to the productivity of the organization. Additionally they realized the end result is a "tool" that can be used to:

Preserve tribal knowledge
Ensure critical processes are performed in the approved manner
Decrease the training phase for both cross-training and new hires

The Executive Management teams at our clients have recognized the importance and R.O.I. of documentation. Our clients represent many industries including Aerospace, Food and Beverage, Health Care, Marketing, Manufacturing, Pest Control and others.

We invite you to see how we add economic value and protection to an organization on multiple levels, and why these organizations now have operational documentation.

Start a Knowledge Transfer Program today!

The Struggle For Survival - The Value of Knowledge Preservation

Part of a presentation for business owners and executives discussing the risks of losing key employees without documenting their knowledge.

Current News

BlogTalkRadio

June 4th, 2010

When I meet new people for the first time and explain what we do for companies, they say, “We didn’t know a company like yours existed”.

Let me introduce our concept to you. Listen to my radio interview for a better understanding of what is “Knowledge Transfer” and why and how companies should make this part of their 2010 and 2011 initiatives. For more information call us at (516) 935-5641 or email info@ubsassociates.com. Thanks for listening!

http://www.blogtalkradio.com/help-wanted/2010/06/02/increasing-efficiency-through-knowledge-transfer

"Since you and the staff of Unique Business Solutions helped us create our new training "Bible", our integration and training of new staff was cut to a fraction. Our other staff members spent less time training and more time helping out clients. Our new staff now has a greater sense of self confidence in learning..."
Arthur M. Katz
President
Knockout Pest Control, Inc.

"When you first introduced the concept of Unique Business Solutions documenting our company's procedures, the concept was intriguing. I will say that I was somewhat skeptical about how thoroughly this could be done...From the beginning, your approach to undertaking the challenge of documenting our HR/Office Manager operations was nothing short of brilliant. You and your staff patiently sat with our personnel, observing how they "really" did things and then, working with them..."
Jim Hoffman
President
Opinion Access Corp.

"Although doing procedure manuals was part of our company goals (we had tried on our own, failed, and then just forgot about them) we were not positive that we wanted to devote our time and effort to coming up with manuals company wide. One look at the finished manual convinced us. We could not afford NOT to proceed."
Steve Goldfeder
Dir. of Operations
Wolf-Gordon

"many companies, from the biggest to the smallest, face an unseen danger by not properly documenting key business processes in advance of an unexpected event. Lose one person whose job is unique, having no one cross trained for that job and you will immediately see the value of Unique Business Solutions. Unique Business Solutions helps companies, big or small, to protect and preserve its most valuable asset - "the knowledge of its employees".
Larry Siedlick
Chief Executive Officer
Sunrise Medical Labs

"We got a quick return on our investment from Unique Business Solutions. Our administrative assistant took a family medical leave less than 1 month after her job was documented by Gail and her team. Unique's documentation allowed us to seamlessly continue operations until her return. Thanks Gail.."
Larry Siedlick
Chief Executive Officer
Sunrise Medical Labs

Unique Business Solutions

P.O. Box 7777
Hicksville, NY 11802-7777
(P) (516) 935-5641
(F) (516) 935-4101

A note from the president of Unique Business Solutions - Gail L. Trugman-Nikol

"The successes of most jobs are in the mind of theemployee performing the job."

The Struggle For Survival - The Value of Knowledge Preservation

BlogTalkRadio

Unique Business Solutions

"The successes of most jobs are in the mind of the
employee performing the job."