Documentation

DOCUMENTATION SERVICES

BUSINESS DOCUMENTATION

Detail and record tasks your employees perform
Document the knowledge of your employees
Prevent the loss of knowledge, which impacts other business risks
Find efficiencies in the way you perform tasks and fix non-efficiencies
Teach you how to train new employees and complete onboarding faster

In addition, our services help you see your processes more clearly. We help companies reassess their practices, enhancing efficiencies and improving procedures.

Listen to Gail's interview with Darlene Johnson from PEAR Core Solutions

DOCUMENTATION PRODUCTS

DOCUMENTATION MANUAL

The key is to take the time now to document your procedures before your key employee leaves. We work with you to craft a documentation manual to ensure that employees continue to follow best practices, no matter who is doing the task.

The documentation manual provides a “step-by-step” pictorial of how a task is performed, allowing your employees not only to read about the correct steps, but see them, as well. The manual allows your employees to understand what they will be doing and why.

Click HERE for a sample Documentation Manual.

PEOPLE WE’VE HELPED

"Each employee looked forward to your visits and enjoyed the process of sharing knowledge."

— Testimonial – Action Envelope

“I have to commend Gail on her professionalism and more importantly her personal skills. Both of which were tested during this 9 month process. She came through as a shining star.”

— Testimonial – County of Westchester

“Gail’s approach had the very valuable side benefit of helping us to see our processes more clearly and therefore helped us directly and indirectly to reassess our practices to enhance our efficiency and improve our processes.

— Testimonial – Canon U.S.A., Inc.

"You are one of the elite consulting firms that delivers the end product exactly as promised, in an immediately-useable format."

— Testimonial – Arkwin Industries Inc.

"You provided us with a tool that not only ensured that our current employees were working in a proper way, but also cut our training time and effort in half."

— Testimonial – Wolf Gordon