Documentation

DOCUMENTATION SERVICES

BUSINESS DOCUMENTATION

Detail and record tasks your employees perform
Document the knowledge of your employees
Prevent the loss of knowledge, which impacts other business risks
Find efficiencies in the way you perform tasks and fix non-efficiencies
Teach you how to train new employees and complete onboarding faster

In addition, our services help you see your processes more clearly. We help companies reassess their practices, enhancing efficiencies and improving procedures.

Listen to Gail's interview with Darlene Johnson from PEAR Core Solutions

DOCUMENTATION PRODUCTS

DOCUMENTATION MANUAL

The key is to take the time now to document your procedures before your key employee leaves. We work with you to craft a documentation manual to ensure that employees continue to follow best practices, no matter who is doing the task.

The documentation manual provides a “step-by-step” pictorial of how a task is performed, allowing your employees not only to read about the correct steps, but see them, as well. The manual allows your employees to understand what they will be doing and why.

Click HERE for a sample Documentation Manual.

PEOPLE WE’VE HELPED

I appreciate the processes and techniques that you use (e.g., tape recordings, pictures and standards to ensure chapter-to-chapter consistency) when in the development stage, which also help to minimize the time needed on my part.

— Testimonial – The VMC Group

We achieved our original goals for the UBS initiative; however, we received much more than the desired outcome. We found that there was a synergistic effect as Unique Business Solutions reviewed and discussed procedures with our staff. It wasn't one plus one equals two, but a force multiplier of one plus one equals three or more. We found as our staff discussed procedure, they became more enlightened and aware of what they were doing; more importantly, what they weren't doing.

— Testimonial – Summit Trail Advisors

“Unique Business Solutions enables companies to take a proactive approach to risk and personnel management, which protects business continuity. Gail has literally saved her clients multiple six figures by capturing valuable information and avoiding excessive training costs for both new hires and cross training.”

— Testimonial – Sales300

"The added bonus of using Unique Business Solutions was that they found better, more efficient ways for us to perform our tasks, which in all cases improved our processes and efficiencies."

— Testimonial – Hub Truck Rental

“Gail’s approach helped us to see our processes more clearly, helping us reassess some of the practices to enhance our efficiencies and improve the processes. She opened our eyes to some of our vulnerabilities. She did a great job coordinating meetings, meeting deadlines, and adhering to budget constraints. Gail is respected by our staff and has a truly remarkable attitude toward everything she does.”

— Testimonial – Apple & Eve