How to Measure Lost Productivity

What factors most affect your company’s lost productivity? Do they include… Illness Caregiving Employee malaise Inability to execute on the assigned tasks Distractions like the Internet All business owners have experienced lost productivity at one time or another. Quantifying the impact of this loss can be very difficult, however, especially for service organizations where productivity […]

February 24, 2016

Big Decisions, Big Impact and Maybe a Big Outcome You Didn’t Expect

In April of this year, Dan Price, President of Gravity Payments, a credit card processing firm headquartered in Seattle, WA, decided that over the next three years everyone in his 120-person company would have their annual salary raised to a minimum of $70K. Regardless of their position or what they had previously earned, every employee […]

February 24, 2016

Are you trying to do it by yourself?

As a Business Owner you probably tend to a lot of things by yourself. It’s not for lack of wanting to “give things up.” You “do it all” and willingly “take on more” than you can without help. You have a hand in marketing, operations, and certainly a little bit of finance. (Are you not the […]

February 14, 2016

How Do We Start the Year Off Right?

Happy New Year! It’s hard to believe but we’ve turned the page on 2015 and another year has begun. The very start of the year-NOW!-is the perfect time to take a close look at a few critical areas of your business and kick things off in the best manner possible. Assess your Human Resources and […]

January 14, 2016

We Are Our Own Customers!

Let’s face it: most companies are focused on taking care of their customers. Satisfying existing ones, winning new ones, re-activating those that have fallen off their client roster – they embrace the concept that clients are what keep the doors open. That’s true, of course, for without clients it would be very difficult to have […]

September 8, 2015

Caregivers in the Workforce

DEFINITION – CAREGIVER: A caregiver is typically a family member, or friend who willingly sacrifices time, energy and, in some cases, their entire being to tend to the needs of a loved one. For most, that means “around the clock care”. Juggling the ever-present obligations of your work and home lives can be difficult. The […]

September 8, 2015

Process and Procedures: Midyear Review

Take a look at the calendar. It’s hard to believe we are midyear and at the perfect point in time to take stock of your business progress and ask yourself, “How are we doing?” Most business owners start the year with high hopes and great expectations. When we turn that page on the calendar there […]

June 9, 2015

Vacation Planning

TGWO – that means “thank God winter’s over”! If you are like me, you’ve waited all year and the time has finally come for a well-deserved vacation. Whether heading to the beach or mountains, flying to foreign lands, or planning a “staycation” by puttering in the garden or exploring your hometown, your vacation is something […]

May 6, 2015

Honesty and Ethics

Definition – Code of Ethics: “A guide of principles designed to help professionals conduct business honestly and with integrity. A code of ethics document may outline the mission and values of the business or organization, how professionals are supposed to approach problems, the ethical principles based on the organization’s core values and the standards to […]

April 29, 2015

From the Kitchen to the Boardroom

It’s the stuff of modern business lore – major companies that got their start on the kitchen table or in the garage. Companies like Amazon, Tory Burch, Apple, Disney and many more had their humble beginnings at home. The rest is history. Amazing! Moving from the kitchen to the boardroom can be difficult. The adjustments […]

March 10, 2015