Month: October 2019

Keeping Your Clients in Check

If the client/service provider relationship is a two-way street, why is it that many business owners feel veritably “beaten up” by certain clients? Whether it’s late payments, constant changes to project requirements or even in some extreme cases, persistent verbal abuse, every business has or has had clients that “put them through their paces.” I […]

October 29, 2019

The Case For Keeping Employees in the Loop

“Did you hear that they’re restructuring the department?”   “Someone told me that they’re thinking of selling the company.”   “The word in my department is that there is talk of a merger. What do you think that means for our jobs?” Uncertainty. Rumors. Gossip. None are good for employee morale and confidence. At best […]

October 22, 2019

Talking Trash About Your Company on Social Media

Remember the good old days? You know, that time when disgruntled employees and clients might feel the need to vent about your company but would do so on a “personal” level, in the confines of a conference room — during a private phone call or even in an email. Yes, prior to the social media […]

October 8, 2019