There’s an old saying in Marketing and PR, which you might have heard before: Any press is good press. The concept is pretty simple: stay in the news, get attention, enjoy the benefits. It’s better to be in the news than not, right? We know all kinds of celebrities and reality stars that subscribe to […]
Employee retention and internal promotions are good, right? The cost of finding, hiring, and training a new hire is reduced, while the potential for existing staff to grow within the organization is greater. Sounds like a perfect plan for succession and progress! Unfortunately this is not the reality for every employee at all companies. Promoting […]
Business Owners face a myriad of issues every day, not least of which involves human resources and the people who keep the company operating. As I’ve written before, it is important to recognize employees when their job is performed well, and equally important to recognize when a job is done not well. It is also […]
(Originally published Sep. 24, 2014) What comes to your mind when you hear the word “bullying?” Brats in the playground, pushing and shoving on the school bus or perhaps it’s the online flaming that has generated so much press in the last few years. But bullying in the workplace, nah, it didn’t come to mind, […]
Employee perks are intended to inspire, motivate, encourage, and reward Company loyalty. They can spur employees to do better work as well as prompt creativity. The variety of perks is limited only by your imagination and budget and can range from paid time off, free food in the break room, babysitting services, gym memberships and […]
How could I ever buy THAT? Why did I think that he could ever be a good Manager? I shouldn’t have rented this new office space. I was reactive when I hired him, why didn’t I think it out longer? I should have charged them more! Yes, we’ve all made bad decisions in our lives. […]
Have you ever caught an employee in a lie? How serious was the lie? Did the person own up to it? Were there any repercussions? Lying under any circumstances should not be tolerated. In a professional setting, a lie of any sort, can erode confidence in your company, diminish morale or cause turmoil among coworkers, […]
In business, a general rule of thumb is that it is much more costly to search for and acquire New Clients than to retain and grow existing ones. Still, many Companies opt to spend precious time and money on Client Prospecting for New Business Opportunities, hoping that the addition of multiple new accounts will lead […]
Tell me if this sounds familiar: How did THAT happen? Why didn’t John hand that off to Mary? Who was supposed to take care of it? What’s our project status? Inadequate internal communication and coordination can undermine your Company’s productivity, client satisfaction, and business growth. Many Companies are not aware of how much chaos actually […]
Let’s face it – the occasional setback can happen in any business. You lose an account when a client decides to go in a different direction. The economy nosedives and impacts your profitability. A key employee suffers a major health issue and no one is cross-trained to take over. A key employee leaves your company […]