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Category: Blog

Female and Male Bosses
Jul
15
2014
It’s Better for Business to be a Boss and Not a Buddy

Hey, wanna grab a beer? I think XXX in Accounting is hot. What d’ya think? Oh c’mon, you know that I meant to get to it. Be a pal. Let it slide. Hey you know you let Steve do this a few weeks ago. Are you playing favorites? Now don’t get me wrong. I’m a […]

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By admin July 15, 2014

Jun
26
2014
Growing Your Business Takes More Than Just Bringing in New Clients

Most of the time when you speak with business owners and ask them if they want to grow their business they answer, “yes” with tremendous enthusiasm and gusto. And most of the time when you ask these same business owners how they intend to grow their business they reply “get more clients.” (Read a related […]

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By admin June 26, 2014

Jun
17
2014
How to Become a Business Partner With Your Client

If you’re in business you might have business partners. I don’t mean one or two partners with whom you have a contractual arrangement and who help you to run the company. No, I mean those people and companies for whom you actually “do” the work and therefore are also known as clients. Yes clients, and […]

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By admin June 17, 2014

Jun
10
2014
They’re Baaack…Temporary Staff That Is

It’s summer and the vacation schedule is almost complete. You’ve tried to be careful and not allow for a mass exodus of key personnel to occur simultaneously but make no mistake about it, there will be days when some of your key employees will be away at the same time, and correspondingly, your stress level […]

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By admin June 10, 2014

Jun
2
2014
Flying by the Seat of Your (Process) Pants…What’s the Cost?

May I ask you a question?  How do things get “done” in your office? Do you have established and well documented processes or is it more a case of “it just gets done.”  You’re not alone if this is the case.  When pushed, can you (or anyone) outline the action steps that must be taken […]

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By admin June 2, 2014

May
28
2014
When the Left Hand Doesn’t Know What the Right Hand is Doing

I bet you’ve heard this expression before, “the left hand doesn’t know what the right hand is doing.”  It doesn’t evoke a positive image, does it?  The phrase has come to imply a lack of coordination, communication and associated confusion that can exist organization-wide (or even on an individual basis). Examples of such confusion are […]

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By admin May 28, 2014

May
21
2014
How Do You Say Thank You For Referrals

Remember when you were a kid and you received a holiday or birthday gift or perhaps something small like a lollipop from the person that cut your hair or a little trinket from a neighbor or friend. What was the very first thing you heard when you reached out your hand for that special offering? […]

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By admin May 21, 2014

May
14
2014
The Customer is Always Right. Wrong!

If you’ve been in business for as long as I have you will know for certain that the customer is right most of the time but not always!  Setting expectations up front works most of the time, but not always. Customers can have unrealistic expectations at times, be unfair at other times and plain grouchy […]

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By admin May 14, 2014

May
9
2014
Response to Do You Have Millenials on YOUR Payroll

The following response to the March Newsletter "Do You Have Millenials on YOUR Payroll" was written by Daniel Attivissimo, a Market Research Manager for a White Plains based Marketing Research company “B2B International”.  Daniel thank you for sharing your point of view. I think Gail is spot on with her assessment of our (Gen Y […]

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By admin May 9, 2014

May
1
2014
Take Me Out to the Ballgame

It’s spring finally, and with the longer days, warmer temperatures and budding flowers comes yes, baseball season! Now I can’t tell you that I am a baseball nut. I can surely appreciate the skills required to play the game professionally and I do have a 10 pack of games to my beloved NY Mets.  I […]

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By admin May 1, 2014