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Category: Best Practices

Oct
30
2018
Three Tips For Stress Management

Too many people in my life have said they’re experiencing elevated stress levels. Many of them have said they’re unable to relax, both at home and work. And even I admit there are times I’ve felt that way too; OK maybe more than a few times! Rising stress and constant anxiety is an unhealthy, compromising […]

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By admin October 30, 2018

Oct
16
2018
Is any PR good PR?

There’s an old saying in Marketing and PR, which you might have heard before: Any press is good press. The concept is pretty simple: stay in the news, get attention, enjoy the benefits. It’s better to be in the news than not, right? We know all kinds of celebrities and reality stars that subscribe to […]

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By admin October 16, 2018

Oct
9
2018
Great Worker! Wrong Job?

Employee retention and internal promotions are good, right? The cost of finding, hiring, and training a new hire is reduced, while the potential for existing staff to grow within the organization is greater. Sounds like a perfect plan for succession and progress! Unfortunately this is not the reality for every employee at all companies.  Promoting […]

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By admin October 9, 2018

Sep
18
2018
Personal Hygiene – How to Enlighten an Employee

Business Owners face a myriad of issues every day, not least of which involves human resources and the people who keep the company operating. As I’ve written before, it is important to recognize employees when their job is performed well, and equally important to recognize when a job is done not well. It is also […]

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By admin September 18, 2018

Aug
14
2018
Email Versus Phone: The Good, the Bad and the Ugly

Whether you prefer the personal touch of a phone call or the instantaneous communiqué of an email, there are certain situations that call for one method over the other. It is surely advantageous to have and use both options; however, when people choose the wrong communications, issues can arise. Many of these issues are a […]

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By admin August 14, 2018

Oct
17
2017
How to Curtail Office Rumors and Gossip

What’s going on in the office? They’re up to something and I think they might be planning a layoff. Did you hear about John? I hear he’s getting a divorce. I think they’re going to move the office. I can’t afford to travel any longer than I do now so I think I’m going to […]

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By admin October 17, 2017

Oct
10
2017
The Rules About Cell Phones At Employee Desks

With cell phones now such an integral, ubiquitous part of our everyday lives, it is entirely understandable that employers are concerned about decreased productivity and increased errors as a result of employees too focused on their phones and not enough on their work. Way before cell phones and the distractions offered by texting, calls and […]

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By admin October 10, 2017

Sep
26
2017
How to Take Away an Employee Perk

Employee perks are intended to inspire, motivate, encourage, and reward Company loyalty. They can spur employees to do better work as well as prompt creativity. The variety of perks is limited only by your imagination and budget and can range from paid time off, free food in the break room, babysitting services, gym memberships and […]

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By admin September 26, 2017

Sep
19
2017
What Happened to the Suggestion Box?

Once upon a time nearly every company had a “suggestion box,” an unassuming container, located in public office space and usually locked, into which employees could slip handwritten notes to Management. While I remember seeing them often in the past, I am hard pressed to remember where and when I last saw one. The suggestion […]

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By admin September 19, 2017

Elevator sign with sad and happy faces
Aug
22
2017
How Can You Provide Excellent Customer Service Over Time?

Long-term business relationships require ongoing care and attention in order to survive and flourish. Wooing and Winning clients is just the beginning; WOWING them for the duration is where it often becomes more difficult but where the rewards are greatest. You’ve probably found yourself in business relationships that started out with great promise. As a […]

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By admin August 22, 2017