There’s an old saying in Marketing and PR, which you might have heard before: Any press is good press. The concept is pretty simple: stay in the news, get attention, enjoy the benefits. It’s better to be in the news than not, right? We know all kinds of celebrities and reality stars that subscribe to […]
Employee retention and internal promotions are good, right? The cost of finding, hiring, and training a new hire is reduced, while the potential for existing staff to grow within the organization is greater. Sounds like a perfect plan for succession and progress! Unfortunately this is not the reality for every employee at all companies. Promoting […]
Do you know any families that never disagree? I didn’t think so. Disagreements, or “squabbles,” are an immutable fact of life in most families and not surprisingly, in businesses too. Despite a business owner’s best efforts to promote a happy and congenial workplace, employees will not always see eye to eye, but that doesn’t mean […]
Business Owners face a myriad of issues every day, not least of which involves human resources and the people who keep the company operating. As I’ve written before, it is important to recognize employees when their job is performed well, and equally important to recognize when a job is done not well. It is also […]
Whether you prefer the personal touch of a phone call or the instantaneous communiqué of an email, there are certain situations that call for one method over the other. It is surely advantageous to have and use both options; however, when people choose the wrong communications, issues can arise. Many of these issues are a […]
(Originally published Sep. 24, 2014) What comes to your mind when you hear the word “bullying?” Brats in the playground, pushing and shoving on the school bus or perhaps it’s the online flaming that has generated so much press in the last few years. But bullying in the workplace, nah, it didn’t come to mind, […]
Don’t hate me for saying it: summer is not the time to slack off. Quite the contrary. Summer might be the very best time to get out there, make appointments, sell harder, and earn some business! You may be wondering why, and it’s pretty simple and straightforward. Are your direct competitors sipping piña coladas on […]
Once upon a time (and this isn’t a fairy tale!) business owners didn’t have to worry about cell phone abuse in their office; in fact, they didn’t have to worry about cell phones at all! If employees needed to make a phone call they used the office phones that were found on most everyone’s desk […]
Clients are the lifeblood of every business and in this highly competitive market it makes good business sense to build strong partnerships with your clients. Doing excellent work and providing excellent customer care are expected and quite frankly don’t do enough to set you apart from your competitors. In order to grow and retain your […]
It’s generally recognized that a company must have a well-defined career path (i.e. opportunity for advancement) for its employees in order to attract, motivate, and retain them. But what if there are organizational constraints and the feasibility of promotions, at least in certain departments, is extremely limited? Is the company still able to inspire employees […]
