Whether you prefer the personal touch of a phone call or the instantaneous communiqué of an email, there are certain situations that call for one method over the other. It is surely advantageous to have and use both options; however, when people choose the wrong communications, issues can arise. Many of these issues are a […]
(Originally published Sep. 24, 2014) What comes to your mind when you hear the word “bullying?” Brats in the playground, pushing and shoving on the school bus or perhaps it’s the online flaming that has generated so much press in the last few years. But bullying in the workplace, nah, it didn’t come to mind, […]
Don’t hate me for saying it: summer is not the time to slack off. Quite the contrary. Summer might be the very best time to get out there, make appointments, sell harder, and earn some business! You may be wondering why, and it’s pretty simple and straightforward. Are your direct competitors sipping piña coladas on […]
Once upon a time (and this isn’t a fairy tale!) business owners didn’t have to worry about cell phone abuse in their office; in fact, they didn’t have to worry about cell phones at all! If employees needed to make a phone call they used the office phones that were found on most everyone’s desk […]
Clients are the lifeblood of every business and in this highly competitive market it makes good business sense to build strong partnerships with your clients. Doing excellent work and providing excellent customer care are expected and quite frankly don’t do enough to set you apart from your competitors. In order to grow and retain your […]
It’s generally recognized that a company must have a well-defined career path (i.e. opportunity for advancement) for its employees in order to attract, motivate, and retain them. But what if there are organizational constraints and the feasibility of promotions, at least in certain departments, is extremely limited? Is the company still able to inspire employees […]
Finding the best employees for your open positions can be tough in any economy, and top candidates are even more difficult to find when the unemployment rate is as low as it is now. Ask any Business Owner and almost all will readily admit that one of their biggest pain points is human resources and […]
How do you feel about networking? Do you love it and look at every event or meeting as an opportunity to make connections for yourself and others? Or, would it be more accurate to say that you avoid it like the plague? Like it or not networking plays an integral part in generating business, but […]
Nah, we don’t have any real procedures. The stuff just gets done. Procedures would just hamper our creativity. There’s no reason for us to have procedures. Everything is working out well right now. Our staff has been with us well over 15 years, they have it handled. Oh, if I had a dollar for every […]
Have you ever attended a business networking event and found yourself cornered by someone that talked about themselves in so much detail that you couldn’t get a word in edgewise? Yeah, me too. It can be annoying and at times demoralizing. Let’s face it, there are many people that believe that it is “all about […]
