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Blog

Dec
18
2018
Another Year Gone – An Opportunity to Look Back and Reflect

I looked for quotes on success and failure to start this article.  I found many but really liked these three:   “Success in not final, failure is not fatal: it is the courage to continue that counts.” – Winston Churchill “If you really look closely, most overnight successes took a long time.” – Steve Jobs “Character cannot be developed […]

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By admin December 18, 2018

Nov
20
2018
Why Having Written Procedures Will Save You Time and Money

Have you ever found yourself in one of these situations? A key employee abruptly goes out on sick leave; no one in the company has a firm understanding of how to do his or her job. There is an uptick in business; you are scrambling to service your clients. It is “all hands on deck,” […]

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By admin November 20, 2018

Nov
13
2018
Proactive Hiring Versus Reactive Hiring

In my many years of experience, I have found that, when it comes to their position on recruiting and hiring, most businesses fall into two camps. There are the businesses that find themselves behind the proverbial 8-ball, faced with hiring needs and decisions that seem to come out of the blue, and with little in […]

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By admin November 13, 2018

Oct
30
2018
Three Tips For Stress Management

Too many people in my life have said they’re experiencing elevated stress levels. Many of them have said they’re unable to relax, both at home and work. And even I admit there are times I’ve felt that way too; OK maybe more than a few times! Rising stress and constant anxiety is an unhealthy, compromising […]

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By admin October 30, 2018

Oct
16
2018
Is any PR good PR?

There’s an old saying in Marketing and PR, which you might have heard before: Any press is good press. The concept is pretty simple: stay in the news, get attention, enjoy the benefits. It’s better to be in the news than not, right? We know all kinds of celebrities and reality stars that subscribe to […]

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By admin October 16, 2018

Oct
9
2018
Great Worker! Wrong Job?

Employee retention and internal promotions are good, right? The cost of finding, hiring, and training a new hire is reduced, while the potential for existing staff to grow within the organization is greater. Sounds like a perfect plan for succession and progress! Unfortunately this is not the reality for every employee at all companies.  Promoting […]

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By admin October 9, 2018

Sep
25
2018
He Said, She Said: Dealing with Interoffice Squabbles

Do you know any families that never disagree? I didn’t think so. Disagreements, or “squabbles,” are an immutable fact of life in most families and not surprisingly, in businesses too. Despite a business owner’s best efforts to promote a happy and congenial workplace, employees will not always see eye to eye, but that doesn’t mean […]

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By admin September 25, 2018

Sep
18
2018
Personal Hygiene – How to Enlighten an Employee

Business Owners face a myriad of issues every day, not least of which involves human resources and the people who keep the company operating. As I’ve written before, it is important to recognize employees when their job is performed well, and equally important to recognize when a job is done not well. It is also […]

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By admin September 18, 2018

Aug
14
2018
Email Versus Phone: The Good, the Bad and the Ugly

Whether you prefer the personal touch of a phone call or the instantaneous communiqué of an email, there are certain situations that call for one method over the other. It is surely advantageous to have and use both options; however, when people choose the wrong communications, issues can arise. Many of these issues are a […]

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By admin August 14, 2018

Jul
24
2018
What to do about Workplace Bullying

(Originally published Sep. 24, 2014) What comes to your mind when you hear the word “bullying?” Brats in the playground, pushing and shoving on the school bus or perhaps it’s the online flaming that has generated so much press in the last few years. But bullying in the workplace, nah, it didn’t come to mind, […]

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By admin July 24, 2018