How does your company train its employees? Is training provided just for new hires (“onboarding”), or is it ongoing, scheduled, and considered an integral part of staff development? Have you chosen no training as an option?
The importance of training your employees, and the significant benefits of having a knowledgeable, competent staff, should never be underestimated. Training should not be seen as a costly, unrewarded endeavor; rather, it is a worthwhile investment that will provide many gains now and in the future, to both individual and company.
Here are three reasons why you should consider developing a comprehensive employee development program for your company:
Increased Skills for Employees Across Departments
Imagine you have intelligent employees, all of whom work hard and succeed often, yet each lacks the skills (and confidence!) to perform other duties as assigned. Do you fire them? Re-assign them? Every company deals with this issue of skill deficiency. If not addressed swiftly and appropriately, it can lead to decreases in productivity, customer satisfaction, and quality of work. To counter this issue one must take a serious, long-view approach by ^creating a skills training program* [http://ubsassociates.com/effective-employee-training/] that shores up any weaknesses and draws out the desired skills. Employees who perform at a higher level will benefit the entire company and potentially boost revenues, too.
Increased Employee Satisfaction and Morale
There is a strong connection between training initiatives and company morale. Generally the more training you provide, the happier and more hard-working employees will be. Why? By offering opportunities to learn new skills or situations, you are showing them that you value their work and care about their success in the company. Investing in training demonstrates your support and appreciation for their work, which translates into greater employee satisfaction and loyalty as well as helps to reduce employee attrition.
Cross-Training Increased Opportunities for Growth and Advancement
Cross-training provides opportunities for both the company and the employees alike. An employee who is cross-trained and able to take on additional responsibilities is a more valuable employee, and their enhanced skills may make them eligible for a promotion or a salary increase. For companies, cross-training employees can mitigate the difficulties brought about by absenteeism, turnover, and seasonal requirements for greater productivity. When employees can take over for one another the need for temporary hires and the scramble to get the work done is minimized. It is important to allow the cross-trained employee to perform the work on a regular basis so when the skills are needed they haven’t forgotten all that they have been taught.
Not only do many business owners consider training to be an expense rather than an investment, they also consider the entire training process to be a disruption that pulls people away from their jobs and can cause operational challenges.
That might be true but it is also shortsighted as the overall benefits far outweigh any negatives. It is an important part of company growth; you decide. For additional information: