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Category: Blog

Jun
26
2017
Help! My Top Employee Was Caught Lying

Have you ever caught an employee in a lie? How serious was the lie? Did the person own up to it? Were there any repercussions? Lying under any circumstances should not be tolerated. In a professional setting, a lie of any sort, can erode confidence in your company, diminish morale or cause turmoil among coworkers, […]

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By admin June 26, 2017

Jun
21
2017
How Employers Should Deal With Bullies

Forget about it. He’s only kidding. Just ignore her. She’ll stop eventually. Why don’t you tell your boss?   Do any of these statements sound familiar? Unfortunately I bet they do. In fact, a recent Forbes article cited that a staggering 75% of workers are affected by bullying. https://www.forbes.com/sites/christinecomaford/2016/08/27/the-enormous-toll-workplace-bullying-takes-on-your-bottom-line/#4bc314765595 To be clear, bullying is “abusive […]

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By admin June 21, 2017

Jun
12
2017
Three Ways to Reduce Client Churn

In business, a general rule of thumb is that it is much more costly to search for and acquire New Clients than to retain and grow existing ones. Still, many Companies opt to spend precious time and money on Client Prospecting for New Business Opportunities, hoping that the addition of multiple new accounts will lead […]

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By admin June 12, 2017

May
23
2017
Summer Casual Confusion? Confronting a Potentially Sticky Situation

At the beginning of the summer season, many Business Owners implement or adopt a more casual dress code. Some Business Owners will have a relaxed policy on all weekdays, others will allow employees to dress down on Fridays, and others still will say only when not facing clients or are not meeting outside the office. […]

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By admin May 23, 2017

May
16
2017
Pick Up the Phone!

Don’t get me wrong: I’m a firm believer and avid user of digital communications. Email and text messaging can be quick, efficient, and allow one to be incredibly productive when time and patience are scarce. In many cases these are certainly the best communications tool you can use. But are emails and texts always the […]

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By admin May 16, 2017

May
9
2017
Why Leadership and Management Are Both Required

In today’s fast paced, hypercompetitive business world, companies must rely on a careful balance of Leadership and Management. You may ask, “What is the difference?” A manager leads and a leader manages, right? Wrong. Leaders and Managers have vastly different intrinsic skillsets, and for a variety of reasons it can be difficult, if not totally […]

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By admin May 9, 2017

Apr
25
2017
Top 3 Onboarding Tips

Recruiting and hiring new employees for your company is almost always both time consuming and costly.  If you want to get the maximum return on your recruiting and hiring investment then it is wise to create a comprehensive Onboarding program in order to best integrate your new hire into the fabric of your company. Effective […]

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By admin April 25, 2017

Apr
12
2017
Do Women Manage Differently Than Men?

There is great debate and many opinions about the role of gender in the workplace, especially as it pertains to the role of Managers. Rather than make a case for which gender is better, I think it is more productive to look at the key differences in the management styles of men versus women. Of […]

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By admin April 12, 2017

Mar
29
2017
Top Reasons Why Employees Burn Out

Most Business Owners can tell when their Employees Burn Out. They erupt in anger at the slightest provocation. They come to work looking like they never left the night before. They walk out the door never to return. Or, maybe it’s the way they carry themselves, from exuding an air of negativity to acting with […]

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By admin March 29, 2017

Mar
21
2017
Who’s Doing What?

Tell me if this sounds familiar: How did THAT happen? Why didn’t John hand that off to Mary? Who was supposed to take care of it? What’s our project status? Inadequate internal communication and coordination can undermine your Company’s productivity, client satisfaction, and business growth. Many Companies are not aware of how much chaos actually […]

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By admin March 21, 2017