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Blog

Nov
14
2017
How to Ensure a Problem-Free Office Holiday Party

Whether you love or loathe the Holiday Season, that time of the year has come around once again. Employees have scheduled their time off, year-end bonuses are being approved (or not), and the date of the Office Holiday Party, on the calendar for many months now, is almost here. Regardless of the type of event […]

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By admin November 14, 2017

Oct
24
2017
How to Deal with Serious Illness in the Workplace

Small and mid-sized Companies are often caught unprepared when one of their employees develops a serious illness, the impact of which can be profound and potentially undermine productivity and the overall dynamics in the office. Unexpected emotions and awkwardness become barriers as coworkers are often unsure how to “act” when they learn about an employee […]

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By admin October 24, 2017

Oct
17
2017
How to Curtail Office Rumors and Gossip

What’s going on in the office? They’re up to something and I think they might be planning a layoff. Did you hear about John? I hear he’s getting a divorce. I think they’re going to move the office. I can’t afford to travel any longer than I do now so I think I’m going to […]

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By admin October 17, 2017

Oct
10
2017
The Rules About Cell Phones At Employee Desks

With cell phones now such an integral, ubiquitous part of our everyday lives, it is entirely understandable that employers are concerned about decreased productivity and increased errors as a result of employees too focused on their phones and not enough on their work. Way before cell phones and the distractions offered by texting, calls and […]

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By admin October 10, 2017

Sep
26
2017
How to Take Away an Employee Perk

Employee perks are intended to inspire, motivate, encourage, and reward Company loyalty. They can spur employees to do better work as well as prompt creativity. The variety of perks is limited only by your imagination and budget and can range from paid time off, free food in the break room, babysitting services, gym memberships and […]

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By admin September 26, 2017

Sep
19
2017
What Happened to the Suggestion Box?

Once upon a time nearly every company had a “suggestion box,” an unassuming container, located in public office space and usually locked, into which employees could slip handwritten notes to Management. While I remember seeing them often in the past, I am hard pressed to remember where and when I last saw one. The suggestion […]

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By admin September 19, 2017

Elevator sign with sad and happy faces
Aug
22
2017
How Can You Provide Excellent Customer Service Over Time?

Long-term business relationships require ongoing care and attention in order to survive and flourish. Wooing and Winning clients is just the beginning; WOWING them for the duration is where it often becomes more difficult but where the rewards are greatest. You’ve probably found yourself in business relationships that started out with great promise. As a […]

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By admin August 22, 2017

Aug
16
2017
How to Run an Effective Meeting

Most businesspeople have very strong opinions about meetings; the majority of folks share similar negative complaints against them: They’re too long They’re a waste of time We never get anything accomplished They don’t cover important topics I bet you have heard these all before. You may have even thought these things yourself. Productive, valuable, and […]

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By admin August 16, 2017

Jul
25
2017
How to Stop Making Bad Decisions

How could I ever buy THAT? Why did I think that he could ever be a good Manager? I shouldn’t have rented this new office space. I was reactive when I hired him, why didn’t I think it out longer? I should have charged them more! Yes, we’ve all made bad decisions in our lives. […]

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By admin July 25, 2017

Jul
18
2017
Email Versus Phone: The Good, the Bad and the Ugly

Whether you prefer the personal touch of a phone call or the instantaneous communiqué of an email, there are certain situations that call for one method over the other. It is surely advantageous to have and use both options; however, when people choose the wrong communications, issues can arise. Many of these issues are a […]

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By admin July 18, 2017